Support

Support

Need help with Bracket, a missing court, subscription restore, or account deletion?

Email: mitsi@uptrail.ai

Phone: +61 404 002 228

Response time: typically within 24 hours, Sydney time.

Common questions

A court is missing. Open the map menu, choose Add court, and submit the details. We verify public court data before relying on it.

My rating changed after one match. Glicko ratings move more in the first few matches and settle as match history grows.

How do I cancel Pro? Open iOS Settings → Apple ID → Subscriptions → Bracket.